Experience

15+ Years of Experience

2025 - present
Dedalus Healthcare

Senior Presales and Customer Engagement Specialist

  • Leading strategic discovery and solution shaping with healthcare organisations, aligning clinical, operational and digital transformation goals with scalable, integrated healthcare solutions.
  • I design and deliver high-impact solution narratives and demonstrations for executive, clinical and technical audiences, clearly articulating value, outcomes, and pathway to adoption.
  • Partner closely with sales, product, architecture, and implementation teams to co-develop proposals, bid responses, and transformation plans that are clinically meaningful and commercially sound.
  • Acting as a trusted advisor to customers, guiding benefits realisation, workflow alignment, future-state architecture discussions, and long-term roadmap direction.
  • Maintain deep awareness of healthcare system challenges, market movements and emerging innovation trends to influence product evolution and strategic customer growth.
2021 - 2025
Orion Health

Senior Solutions Specialist

  • Leading complex projects, with duration of 12-24+ months involving 20-30+ people with a budget over 1-2+ M and working with global multi-organisational teams
  • Product lead for mobile and web patient monitoring system – VitalsAssist
  • Lead collaboration between researchers, clinicians, product teams, marketing, pre-sales and legal
  • Identify and established robust improvement process, project management practices, delivery timeline, budget optimisation, change management, process automation and documentation
  • Health informatics and data science consultancy including medical and personal device data integrations
2018 - 2021
Orion Health

Health Informatics Specialist

  • Product lead for mobile and web patient monitoring system – VitalsAssist
  • Lead product with training, demonstrations, client engagement, stakeholder management, market opportunities and commercial analysis
  • Lead collaboration between researchers, clinicians, product teams, marketing, sales and legal
  • Lead and own the entire software development lifecycle phases
  • Report writing, presentations, proposal development, research trial setup, product feedback and validation
  • Health informatics and data science consultancy including medical and personal device data integrations
2015 - 2018
Orion Health

Clinical Decision Support Manager

  • Market opportunities for clinical decision support applications in healthcare
  • Organisational maturity analysis for future digital transformation
  • Design and development of the smart clinical documentation and pathway library
  • Review of best-practice guidelines, standard protocols and procedures
  • Support bids, RFPs, RFIs, demonstrations, presentations, training and workshops
  • Support sales team by developing product material, information sheets and sales presentations to help educate customers about the benefits and use of the products
2011 - 2014
AUT University

Engineering Lecturer & Doctoral Research Fellow

  • Lead research projects, including proposal, design, development and implementation
  • Internal and external collaborations with organisations, industries, committee and groups
  • Write research proposals, publications, grants, reports, standards and protocols
  • Tertiary teaching to third and final year bachelor’s degree students on biomedical engineering, health informatics, data and analytics and digital device and systems

Achievements:

  • Successful research grants, national and international collaborations & student supervisions
  • 100+ peer reviewed book, book chapters, journals and conference paper published
  • Recipient of various research grants, awards and scholarships
  • Delivered number of invited talks, conference presentations, client workshops and group training
2011 - 2014 (part-time)
IT Experts Limited

Research & Development Consultant

  • Mobile and web application testing, create test plans, application validation and feedback
  • Quality assurance and content management of multiple websites and e-newsletters
  • Support product lifecycle management strategy, design and implementation
  • Setup and automate software improvement and tracking process in Agile using JIRA, MS Office suite and other online collaborative tools
2010 - 2011

Automation Engineer

  • Part of the world’s first and only automated mussel opener
  • Responsible for assembling sensors and cameras for machine vision programming
  • Quality assurance lead for the entire functional process of the machine
2009 - 2010
AUT University

IT Consultant & Research Fellow

  • Design and development of Fuzzy Logic-based AI solution for hospital
  • Feedback and validation of the solution from key stakeholders
  • Clinical research, medical literature search, gap analysis and review of existing solutions
  • Writing – Proposals, grant applications, publications, project reporting and outreach

Key Skills

Customer Engagement

95%

Leadership

95%

Health Informatics

95%

Data Science & AI

90%

Health IT Consultancy

95%

Communications

100%

Collaborations

100%

Partnerships

100%%

Research & Innovation Skills

Market Analysis

95%

Business Case Development

90%

Funding & Grant Proposals

95%

Research Trial & Co-Design

95%

Publications

100%

Thought Leadership

100%

Methodologies & Frameworks

Agile Framework

95%

Research Methodologies

95%

Software Development Lifecycle

95%

Cloud Concepts

95%

Governance and Process

100%

Project Management

100%

Stakeholder Management

100%

Client Relationship

100%