Experience
15+ Years of Experience
2025 - present
Dedalus Healthcare
Senior Presales and Customer Engagement Specialist
- Leading strategic discovery and solution shaping with healthcare organisations, aligning clinical, operational and digital transformation goals with scalable, integrated healthcare solutions.
- I design and deliver high-impact solution narratives and demonstrations for executive, clinical and technical audiences, clearly articulating value, outcomes, and pathway to adoption.
- Partner closely with sales, product, architecture, and implementation teams to co-develop proposals, bid responses, and transformation plans that are clinically meaningful and commercially sound.
- Acting as a trusted advisor to customers, guiding benefits realisation, workflow alignment, future-state architecture discussions, and long-term roadmap direction.
- Maintain deep awareness of healthcare system challenges, market movements and emerging innovation trends to influence product evolution and strategic customer growth.
2021 - 2025
Orion Health
Senior Solutions Specialist
- Leading complex projects, with duration of 12-24+ months involving 20-30+ people with a budget over 1-2+ M and working with global multi-organisational teams
- Product lead for mobile and web patient monitoring system – VitalsAssist
- Lead collaboration between researchers, clinicians, product teams, marketing, pre-sales and legal
- Identify and established robust improvement process, project management practices, delivery timeline, budget optimisation, change management, process automation and documentation
- Health informatics and data science consultancy including medical and personal device data integrations
2018 - 2021
Orion Health
Health Informatics Specialist
- Product lead for mobile and web patient monitoring system – VitalsAssist
- Lead product with training, demonstrations, client engagement, stakeholder management, market opportunities and commercial analysis
- Lead collaboration between researchers, clinicians, product teams, marketing, sales and legal
- Lead and own the entire software development lifecycle phases
- Report writing, presentations, proposal development, research trial setup, product feedback and validation
- Health informatics and data science consultancy including medical and personal device data integrations
2015 - 2018
Orion Health
Clinical Decision Support Manager
- Market opportunities for clinical decision support applications in healthcare
- Organisational maturity analysis for future digital transformation
- Design and development of the smart clinical documentation and pathway library
- Review of best-practice guidelines, standard protocols and procedures
- Support bids, RFPs, RFIs, demonstrations, presentations, training and workshops
- Support sales team by developing product material, information sheets and sales presentations to help educate customers about the benefits and use of the products
2011 - 2014
AUT University
Engineering Lecturer & Doctoral Research Fellow
- Lead research projects, including proposal, design, development and implementation
- Internal and external collaborations with organisations, industries, committee and groups
- Write research proposals, publications, grants, reports, standards and protocols
- Tertiary teaching to third and final year bachelor’s degree students on biomedical engineering, health informatics, data and analytics and digital device and systems
Achievements:
- Successful research grants, national and international collaborations & student supervisions
- 100+ peer reviewed book, book chapters, journals and conference paper published
- Recipient of various research grants, awards and scholarships
- Delivered number of invited talks, conference presentations, client workshops and group training
2011 - 2014 (part-time)
IT Experts Limited
Research & Development Consultant
- Mobile and web application testing, create test plans, application validation and feedback
- Quality assurance and content management of multiple websites and e-newsletters
- Support product lifecycle management strategy, design and implementation
- Setup and automate software improvement and tracking process in Agile using JIRA, MS Office suite and other online collaborative tools
2010 - 2011
Automation Engineer
- Part of the world’s first and only automated mussel opener
- Responsible for assembling sensors and cameras for machine vision programming
- Quality assurance lead for the entire functional process of the machine
2009 - 2010
AUT University
IT Consultant & Research Fellow
- Design and development of Fuzzy Logic-based AI solution for hospital
- Feedback and validation of the solution from key stakeholders
- Clinical research, medical literature search, gap analysis and review of existing solutions
- Writing – Proposals, grant applications, publications, project reporting and outreach
Key Skills
Customer Engagement
95%
Leadership
95%
Health Informatics
95%
Data Science & AI
90%
Health IT Consultancy
95%
Communications
100%
Collaborations
100%
Partnerships
100%%
Research & Innovation Skills
Market Analysis
95%
Business Case Development
90%
Funding & Grant Proposals
95%
Research Trial & Co-Design
95%
Publications
100%
Thought Leadership
100%
Methodologies & Frameworks
Agile Framework
95%
Research Methodologies
95%
Software Development Lifecycle
95%
Cloud Concepts
95%
Governance and Process
100%
Project Management
100%
Stakeholder Management
100%
Client Relationship
100%